If you work in web design, then you may know what it feels like to work with a difficult web design client. About 50% of your clients actually do not know what they want in a website. So it is your aim to listen carefully to their needs and to take note of their personal design aesthetic.
Only by listening to your client are you going to be able to figure out what they are really going to like in a website. Keep in mind that about 20% of your clients are going to be extremely difficult to work with -- sometimes even completely changing the design that you first suggested. For those times, it always is good to start with a contract and to ask for at least 50% of your web design fee upfront. This will make you happier, and maybe even more patient, when those difficult clients come around.
Click image for full-size.
Infographic from: Top Web Design Schools